Can multiple parties book the same time?

Yes. Availability is calculated using tables, seats, zones and reservation duration rather than a single global time slot.

Does it capture party size and special requests?

Yes. It can record party size, high chair, terrace preference, allergies, celebrations and other notes.

Can guests change or find a reservation?

Yes. After identity verification, the AI can find an existing reservation and offer another available option.

Do reservations appear immediately for staff?

Yes. New reservations appear in the dashboard with guest details and status without manual retyping.

AI receptionist for restaurants

The phone rings when the restaurant is full. AI takes the reservation.

While staff look after guests, the AI answers booking calls, checks available table capacity, captures party size and requirements, and confirms the reservation immediately.

See a demo for your restaurant How capacity works

Party size and durationTables and zonesSpecial requirementsReservation changes

Kaktus reservations

accepting bookings

38bookings today

126expected guests

82%capacity at 8 pm

Dinner service · 20:0012 tables

T14 guests

T22 guests

T3available

T46 guests

T5combined

T64 guests

T7available

T82 guests

20:00

Marija Kovač · 4 guestsTerrace · high chair

AI booking

20:30

Ivan Horvat · 2 guestsAnniversary

Confirmed

Bookings without interrupting service

Guests expect an immediate answer. Staff are already busy.

AI closes that gap without another device behind the bar and without missed reservations.

Calls arrive during peak service

Guests call about tonight's tables, delays and changes precisely when the restaurant is busiest.

A free time is not enough

Availability depends on party size, table capacity, zone, duration and whether tables can be combined.

Reservation details get lost

Terrace, high chair, allergies and celebrations need to appear beside the reservation immediately.

More than a basic calendar

AI checks real restaurant capacity.

Booking rules are configured around your space and service model.

Checks party size, arrival time and expected reservation duration.
Assigns an available table category or zone according to your rules.
Records terrace preference, accessibility, high chairs, allergies and celebrations.
Finds and changes existing reservations without creating duplicates.

New reservationlive call

Do you have a table for four tomorrow around eight?

We have 8 pm available. Would you prefer inside or the terrace?

The terrace, please. We also need a high chair.

Of course. What name should I use?

Marija Kovač.

Booked for four tomorrow at 8 pm, terrace, with a high chair.

Party4 guests

ZoneTerrace

NoteHigh chair

A reservation system built for restaurants

Every phone call becomes a complete booking.

Capacity by time

Multiple simultaneous reservations with control over seats, tables and zones.

Table rules

Minimum and maximum party size, combined tables and expected seating duration.

Special requirements

Everything the team needs to know is saved before the guest arrives.

Changes and cancellations

Guests can find a reservation, change the time or release the table.

SMS reminders

Automated confirmation and reminders can reduce no-shows at key times.

Service overview

Staff see arrivals by time, party, zone, table and reservation status.

Configured around your floor

Your rules, without the phone ringing through service.

Map the space

Tables, seats, zones, combinations and reservation duration.

Define the rules

Booking windows, larger groups, special dates and staff review cases.

Test real calls

Standard booking, full service, delay, change and special request.

Optimise service

Improve responses and availability using real booking patterns.

Guest experience demo

From a phone call to a reserved table.

The demo shows a natural AI conversation and an instant dashboard update. A restaurant pilot adds table-capacity logic.

Request a restaurant demo

Frequently asked questions

Reservations modelled around a real restaurant.

Can multiple groups book the same time?

Yes. Availability is based on remaining table capacity, not one global appointment slot.

What about large groups?

A threshold can trigger staff approval while the AI still captures all required details.

Can it distinguish terrace and indoor seating?

Yes. Zones, tables and guest preferences are part of the reservation setup.

What if a guest is running late?

The AI can record the delay, apply the restaurant's rule or flag the team.

Can staff add bookings manually?

Yes. Phone, online and manual reservations can appear in one shared view.

Can it support multiple locations?

The system can be organised by location, phone number, capacity and opening hours.

Hear how your restaurant could take bookings without interrupting service.

We will prepare an example using your name, booking times, party size and capacity rules.

Request a personalised demo